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Privacy policy


Below we describe the handling of your personal data and your rights under the current regulations on data protection -Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April 2016, relating to the protection of individuals with regard to the processing of personal data, and the rules for its implementation, hereinafter referred to as “data protection regulations" or "RGPD."

1. Responsible party for processing data and contact data

The entity responsible for the processing of your data is Auxiliar Conservera S.A. (hereinafter Auxiliar Conservera), with registered office in Molina de Segura (Murcia) at Ctra. Torre Alta, s/n, 30500. If you wish, you can contact us via email at the following address: personal@auxiliarconservera.es.

2. For what purpose(s) we will process your data and on what legal basis?

Your personal information will be treated in accordance with the provisions in the RGPD, on the legal basis and for the purposes that we highlight below:

  1. Consent of the interested party

    By completing the contact form, we understand that you give consent for your data to be processed for the purpose of contacting you to address your questions or queries and send information that may be of interest to you according to the request made.

    You may revoke your consent at any time. This also applies in case your consent was granted before the General Rules of Data Protection in the EU came into effect, i.e. before May 25, 2018. It should be noted that opposition to a specific processing of data and revocation of consent are not retroactive.

  2. Compliance with the legal obligation applicable to the responsible party for processing data

    Auxiliar Conservera will handle your data with the aim of obtaining, storing and managing the consents relating to the protection of data provided in order to demonstrate that they comply with the provisions of data protection legislation.

    In this sense, in the event that you do not allow the handling of your personal data for this purpose, and since their processing requires compliance with legal obligations applicable to Auxiliar Conservera, it will not be possible to provide the services you have requested.

3. Automated individual decisions and profiling

The data that you have provided us will not be used in making automated decisions, including the development of profiles, in accordance with the provisions of article 22 of the RGPD. In the event that it is necessary to proceed to the making of individual automated decisions or to the creation of profiles, you will be informed of it separately.

4. To which recipients will your data be communicated?

In order to carry out all the purposes described above, Auxiliar Conservera counts on the collaboration of third-party service providers who may have access to personal data as a result of the implementation of their contracted services. In any case, Auxiliar Conservera follows strict criteria for the selection of said third parties in order to comply with its obligations regarding data protection and signs along with them the corresponding data protection convention, where these third parties are obligated to comply with their obligations regarding data protection and, in particular, to comply with the legal, technical and organizational measures when processing personal data for the purposes agreed upon, and the prohibition of processing said personal data for other purposes or transfer to third parties.

In addition, Auxiliar Conservera may disclose personal data and any other user information when so requested by public authorities (government agencies, judges and courts) in the exercise of their legitimately attributed functions and in accordance with the provisions as may be applicable in those cases where necessary.

5. How long will we retain your information?

Auxiliar Conservera will comply with the regulations in force regarding the duty to suppress personal information once the purpose pursued is achieved, or when you revoke your consent for the processing of the same, being available exclusively to judges, courts, the Public Prosecutor or competent Public Administrations to address potential liabilities arising from the processing of data, and only during the periods of description of said responsibilities. Once these deadlines have elapsed, that information will be permanently deleted using secure methods.

6. What are your rights when you provide us with your data?

In accordance with the provisions of the General Rules of Data Protection, as well as in the national legislation on data protection, you are entitled to exercise, if you so wish, rights of access, rectification and deletion of data, as well as request a limit on the handling of your personal data, to oppose the same, request the portability of your data, as well as not to be subjected to automated individual decisions.

Additionally, in the event that the processing of personal data described is based on the consent given by you, you may at any time revoke such consent. In this sense, it should be noted that the revocation of consent will not affect the lawfulness of the processing carried out prior to the withdrawal of consent.

You may exercise the rights described above through the following channels, providing the necessary documentation to enable us to verify your identity (copy of your DNI, passport, NIE, etc.):

- In writing, through a request addressed to Auxiliar Conservera S.A., in Molina de Segura (Murcia), Ctra. Torre Alta, s/n, 30500.

- By email to the following address personal@auxiliarconservera.es.

7. To whom can you exercise your claims?

In the event that you feel your rights on data protection have been violated, interested parties may come before the Spanish Data Protection Agency, controlling authority in matters of data protection, http://www.agpd.es., C/Jorge Juan number 6, 28001, Madrid.